Privacy Policy

1. Introduction

Succeed ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

• Name, email address, and phone number
• South African ID number (for verification purposes)
• Address and location information
• Information about learners in your care

Usage Information

• Log data and device information
• Usage patterns and preferences
• Communication records within the platform

3. How We Use Your Information

We use your information to:

• Process school applications
• Verify your identity and documentation
• Communicate with you about your applications
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Schools you apply to (application details)
• Educational authorities (as required by law)
• Service providers who assist our operations
• Law enforcement when legally required

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with the Information Regulator

7. Contact Us

For privacy-related inquiries:
Email: privacy@succeed.co.za
Information Officer: privacy@succeed.co.za